Let’s Rock!
Posted by Becky Carroll on December 7, 2006
This post marks the beginning of Customers Rock! Here you will find my musings about things related to a focus on customers: customer experience, customer-company mishaps, why-don’t-they-do-this writings, customer strategy thoughts, customer service and support stories, marketing, and other topics I haven’t considered yet.
Feel free to engage in the conversation – all viewpoints welcome!



Kevin Hillstrom said
Good luck. You’re officially in my RSS reader!
Becky Carroll said
Thanks, Kevin!
Jim Morgan said
Nice site. Would you like referrals to articles about customer services that don’t rock?