Comments on: Blog book tour with Jonathan Tisch is here! http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/ A blog about customers, their experiences, and how businesses can make sure their customer experiences rock! Wed, 23 Dec 2009 19:07:18 +0000 http://wordpress.com/ hourly 1 By: Becky Carroll http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-20817 Becky Carroll Wed, 21 May 2008 17:31:15 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-20817 Thanks, Gavin, for the compliment. And good to be Twittering - I think! Trying to get my arms around it so I don't suck up too much time but still contribute. :) Thanks, Gavin, for the compliment. And good to be Twittering – I think! Trying to get my arms around it so I don’t suck up too much time but still contribute. :)

]]> By: Gavin Heaton http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-20802 Gavin Heaton Tue, 20 May 2008 22:05:38 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-20802 Great interview, Becky! Clearly we need to be cultivating our brands one experience at a time! BTW nice to see you twittering! Great interview, Becky! Clearly we need to be cultivating our brands one experience at a time! BTW nice to see you twittering!

]]> By: Applying Good Customer Strategy « Customers Rock! http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-12212 Applying Good Customer Strategy « Customers Rock! Fri, 17 Aug 2007 22:24:14 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-12212 [...] wrote about how to craft great customer experiences at hotels during the recent Blog Book Tour with Jonathan Tisch.  In the answers to my reader questions earlier this week, Jonathan Tisch, the CEO of Loews [...] [...] wrote about how to craft great customer experiences at hotels during the recent Blog Book Tour with Jonathan Tisch.  In the answers to my reader questions earlier this week, Jonathan Tisch, the CEO of Loews [...]

]]> By: Becky Carroll http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-5095 Becky Carroll Thu, 31 May 2007 21:20:10 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-5095 Hi James, Thanks for sharing your book review as well! I appreciate you coming and chiming in. I look forward to reading your blog as well! Hi James,

Thanks for sharing your book review as well! I appreciate you coming and chiming in. I look forward to reading your blog as well!

]]> By: James Taylor http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4899 James Taylor Wed, 30 May 2007 23:33:57 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4899 Wow - wished I had found this in time to participate! I reviewed the book <a href="http://www.edmblog.com/weblog/2007/05/book_review_cho.html" rel="nofollow">here</a> and really enjoyed it Added you to the old blogroll and look forward to reading more. JT <a href="http://www.edmblog.com" rel="nofollow">www.edmblog.com</a> Wow – wished I had found this in time to participate!
I reviewed the book here and really enjoyed it
Added you to the old blogroll and look forward to reading more.
JT
http://www.edmblog.com

]]> By: Phil Gerbyshak http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4368 Phil Gerbyshak Wed, 23 May 2007 04:16:44 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4368 Well done Becky. I like this as a start to Mr. Tisch's book, and love the way he talks about the "little things" that stuck out in his mind, even today. That shoe shine story is awesome! Well done Becky. I like this as a start to Mr. Tisch’s book, and love the way he talks about the “little things” that stuck out in his mind, even today. That shoe shine story is awesome!

]]> By: Becky Carroll http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4359 Becky Carroll Wed, 23 May 2007 00:37:42 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4359 Thanks, Mack! I was truly honored to be co-hosting the first stop on the Tour. Good to see you here! Thanks, Mack! I was truly honored to be co-hosting the first stop on the Tour. Good to see you here!

]]> By: Mack Collier http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4358 Mack Collier Wed, 23 May 2007 00:21:51 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4358 Great stuff Becky, and Customers Rock! is very deserving of the first stop on the blog book tour! Great stuff Becky, and Customers Rock! is very deserving of the first stop on the blog book tour!

]]> By: Becky Carroll http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4332 Becky Carroll Tue, 22 May 2007 15:47:10 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4332 Ryan and Roger, thanks for highlighting Jonathan's laser-focus on aligning every little thing to ensure the customer has a great experience. I believe the small touches are what make it seem so personal, the way that a friend might be thoughtful. The way we approach our customers will indeed differentiate us from our competitors, even those that are larger than we are! C.B., thank you for the compliment! You did an awesome book review on Flooring the Consumer. Outstanding as always. Chris, glad you liked my questions. It will be fun to see how Jonathan approaches your questions, as they are much more focused on the hotel industry. I will definitely be checking in with your blog tomorrow. Ryan and Roger, thanks for highlighting Jonathan’s laser-focus on aligning every little thing to ensure the customer has a great experience. I believe the small touches are what make it seem so personal, the way that a friend might be thoughtful. The way we approach our customers will indeed differentiate us from our competitors, even those that are larger than we are!

C.B., thank you for the compliment! You did an awesome book review on Flooring the Consumer. Outstanding as always.

Chris, glad you liked my questions. It will be fun to see how Jonathan approaches your questions, as they are much more focused on the hotel industry. I will definitely be checking in with your blog tomorrow.

]]> By: Chris Clakre http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4331 Chris Clakre Tue, 22 May 2007 15:38:00 +0000 http://customersrock.wordpress.com/2007/05/21/blog-book-tour-with-jonathan-tisch-is-here/#comment-4331 Excellent questions Becky, this was outstanding. Chris Excellent questions Becky, this was outstanding.

Chris

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