Comments on: Conversation: Customer Support in a Web 2.0 World http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/ A blog about customers, their experiences, and how businesses can make sure their customer experiences rock! Wed, 23 Dec 2009 19:07:18 +0000 http://wordpress.com/ hourly 1 By: chatroom http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-21942 chatroom Tue, 22 Dec 2009 14:36:45 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-21942 Nice post! nice blog Nice post! nice blog

]]> By: Mark http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-21901 Mark Fri, 06 Nov 2009 11:22:01 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-21901 Hi, I just visited your blog at "http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/" and found an interesting one for content link exchange with my website. As your blog is relevant with mine so it would beneficial for both of us and in this way we can also increase our back links. If you also find it suitable then please let me know at- mark.jn09@gmail.com Thanks Mark Johnny Hi,
I just visited your blog at “http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/” and found an interesting one for content link exchange with my website. As your blog is relevant with mine so it would beneficial for both of us and in this way we can also increase our back links. If you also find it suitable then please let me know at- mark.jn09@gmail.com

Thanks
Mark Johnny

]]> By: Don’t Ignore the Sheer Power of Social Communities | Gino Cosme http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20888 Don’t Ignore the Sheer Power of Social Communities | Gino Cosme Tue, 27 May 2008 20:11:37 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20888 [...] negative publicity, social communities go beyond the bad. One such example is the creation of customer-centric communities that make it possible for customers to become more engaged with both your product and [...] [...] negative publicity, social communities go beyond the bad. One such example is the creation of customer-centric communities that make it possible for customers to become more engaged with both your product and [...]

]]> By: Gabrelle Roderick http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20737 Gabrelle Roderick Sun, 11 May 2008 23:41:20 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20737 I have Craig's card and can send you his email if you would like to talk to him. I have Craig’s card and can send you his email if you would like to talk to him.

]]> By: Becky Carroll http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20711 Becky Carroll Tue, 06 May 2008 21:15:05 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20711 Gabrelle, great info; thanks for sharing that about Cisco. I will have to look into it and report back. Gabrelle, great info; thanks for sharing that about Cisco. I will have to look into it and report back.

]]> By: Gabrelle Roderick http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20709 Gabrelle Roderick Tue, 06 May 2008 16:23:14 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-20709 I recently heard Craig Tobias of Cisco speak on this subject. He is heading up an effort to move all of Cisco's customer support information into a wiki based system. I recently heard Craig Tobias of Cisco speak on this subject. He is heading up an effort to move all of Cisco’s customer support information into a wiki based system.

]]> By: Conversation and Customer Support « Customers Rock! http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-12780 Conversation and Customer Support « Customers Rock! Fri, 31 Aug 2007 04:50:27 +0000 http://customersrock.wordpress.com/2007/08/29/conversation-customer-support-in-a-web-20-world/#comment-12780 [...] Rack: It's about peopleIs Ambient Marketing Good for Customers?Tips for Listening and LearningConversation: Customer Support in a Web 2.0 WorldThanking OthersHow to Welcome New CustomersTea at the Westin, anyone?Ravenswood Winery Rocks with a [...] [...] Rack: It’s about peopleIs Ambient Marketing Good for Customers?Tips for Listening and LearningConversation: Customer Support in a Web 2.0 WorldThanking OthersHow to Welcome New CustomersTea at the Westin, anyone?Ravenswood Winery Rocks with a [...]

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