Comments on: Re-Experiencing Starbucks: Update 5 – MyStarbucksIdea http://customersrock.wordpress.com/2008/03/28/re-experiencing-starbucks-update-5-mystarbucksidea/ A blog about customers, their experiences, and how businesses can make sure their customer experiences rock! Wed, 23 Dec 2009 19:07:18 +0000 http://wordpress.com/ hourly 1 By: Becky Carroll http://customersrock.wordpress.com/2008/03/28/re-experiencing-starbucks-update-5-mystarbucksidea/#comment-20462 Becky Carroll Thu, 03 Apr 2008 05:25:33 +0000 http://customersrock.wordpress.com/?p=459#comment-20462 Gordon, you are right. Many corporations, big and small, are struggling to tap into social networking. I am glad to see it because it means they want to interact with customers - at least, the most successful endeavors will have that goal in mind. And I am glad that Starbucks is starting it, too! Kudos to Starbucks for trying. They now need to keep following through. :) Gordon, you are right. Many corporations, big and small, are struggling to tap into social networking. I am glad to see it because it means they want to interact with customers – at least, the most successful endeavors will have that goal in mind.

And I am glad that Starbucks is starting it, too! Kudos to Starbucks for trying. They now need to keep following through. :)

]]> By: Gordon Whitehead http://customersrock.wordpress.com/2008/03/28/re-experiencing-starbucks-update-5-mystarbucksidea/#comment-20437 Gordon Whitehead Sat, 29 Mar 2008 21:46:36 +0000 http://customersrock.wordpress.com/?p=459#comment-20437 I like your insight into Starbucks. I feel big corporations like Starbucks are struggling to tap into the social networking thing. Traditionally, the likes of Starbucks have never needed or wanted an open relationship with their customers. But Starbucks has made a start. I like your insight into Starbucks.

I feel big corporations like Starbucks are struggling to tap into the social networking thing. Traditionally, the likes of Starbucks have never needed or wanted an open relationship with their customers.

But Starbucks has made a start.

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