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	<title>Comments on: About</title>
	<atom:link href="http://customersrock.wordpress.com/about/feed/" rel="self" type="application/rss+xml" />
	<link>http://customersrock.wordpress.com</link>
	<description>A blog about customers, their experiences, and how businesses can make sure their customer experiences rock!</description>
	<lastBuildDate>Wed, 23 Dec 2009 19:07:18 +0000</lastBuildDate>
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		<item>
		<title>By: Andrew Channon</title>
		<link>http://customersrock.wordpress.com/about/#comment-21935</link>
		<dc:creator>Andrew Channon</dc:creator>
		<pubDate>Sat, 19 Dec 2009 13:21:35 +0000</pubDate>
		<guid isPermaLink="false">#comment-21935</guid>
		<description>Hi Becky... Just blog hopping.

By the way, can we exchange links with my blog http://www.masterscoursework.co.uk?

Please let me know if it&#039;s ok with you,thanks in advance.


Andrew</description>
		<content:encoded><![CDATA[<p>Hi Becky&#8230; Just blog hopping.</p>
<p>By the way, can we exchange links with my blog <a href="http://www.masterscoursework.co.uk?" rel="nofollow">http://www.masterscoursework.co.uk?</a></p>
<p>Please let me know if it&#8217;s ok with you,thanks in advance.</p>
<p>Andrew</p>
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	</item>
	<item>
		<title>By: HeyStephanie</title>
		<link>http://customersrock.wordpress.com/about/#comment-21158</link>
		<dc:creator>HeyStephanie</dc:creator>
		<pubDate>Sat, 14 Jun 2008 17:50:40 +0000</pubDate>
		<guid isPermaLink="false">#comment-21158</guid>
		<description>Hi Becky, 

I was interested in taking a new marketing class at UCSD Extension and saw that you would be teaching, &quot;Marketing via New Media.&quot; I was excited when I saw Groundswell as the required reading material (am currently reading that now) and had to see how you participated in the groundswell. I&#039;ll be signing up the new class next month. 

Cheers, 
Stephanie
&lt;a href=&quot;http://heystephanie.com&quot; rel=&quot;nofollow&quot;&gt;http://HeyStephanie.com&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Hi Becky, </p>
<p>I was interested in taking a new marketing class at UCSD Extension and saw that you would be teaching, &#8220;Marketing via New Media.&#8221; I was excited when I saw Groundswell as the required reading material (am currently reading that now) and had to see how you participated in the groundswell. I&#8217;ll be signing up the new class next month. </p>
<p>Cheers,<br />
Stephanie<br />
<a href="http://heystephanie.com" rel="nofollow">http://HeyStephanie.com</a></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kelvin Photographer &#187; Blog Archive &#187; Desert Vista Dance Photos</title>
		<link>http://customersrock.wordpress.com/about/#comment-21042</link>
		<dc:creator>Kelvin Photographer &#187; Blog Archive &#187; Desert Vista Dance Photos</dc:creator>
		<pubDate>Sun, 08 Jun 2008 10:26:58 +0000</pubDate>
		<guid isPermaLink="false">#comment-21042</guid>
		<description>[...] The Thank You Sign picture is found in Customer Rock blog by Becky, her blog has a lot of information about customer service. The picture is taken by Jim [...]</description>
		<content:encoded><![CDATA[<p>[...] The Thank You Sign picture is found in Customer Rock blog by Becky, her blog has a lot of information about customer service. The picture is taken by Jim [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Becky Carroll</title>
		<link>http://customersrock.wordpress.com/about/#comment-20618</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Wed, 23 Apr 2008 14:23:47 +0000</pubDate>
		<guid isPermaLink="false">#comment-20618</guid>
		<description>I am just glad to see the cusotmer getting more intention again in business today!</description>
		<content:encoded><![CDATA[<p>I am just glad to see the cusotmer getting more intention again in business today!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Local Online Marketing Agency</title>
		<link>http://customersrock.wordpress.com/about/#comment-20615</link>
		<dc:creator>Local Online Marketing Agency</dc:creator>
		<pubDate>Wed, 23 Apr 2008 04:41:59 +0000</pubDate>
		<guid isPermaLink="false">#comment-20615</guid>
		<description>Hello Becky,
Don&#039;t you find it interesting when highly paid and so called marketing experts get newly religious about the customer part of business marketing like it is a new epiphany?
You would think that the customer/people part of business should be fundamental to all marketers. Why isn&#039;t it?</description>
		<content:encoded><![CDATA[<p>Hello Becky,<br />
Don&#8217;t you find it interesting when highly paid and so called marketing experts get newly religious about the customer part of business marketing like it is a new epiphany?<br />
You would think that the customer/people part of business should be fundamental to all marketers. Why isn&#8217;t it?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Becky Carroll</title>
		<link>http://customersrock.wordpress.com/about/#comment-20490</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Mon, 07 Apr 2008 19:36:37 +0000</pubDate>
		<guid isPermaLink="false">#comment-20490</guid>
		<description>Kelvin,

I purchase most of my photos from www.stockxpert.com; usually, I have a photo credit at the bottom of my posts.  Thanks for asking permission - you need to purchase the photo yourself and include the appropriate credit for the artist.  Of course, it is nice to also say you found it on Customers Rock!

Thanks!</description>
		<content:encoded><![CDATA[<p>Kelvin,</p>
<p>I purchase most of my photos from <a href="http://www.stockxpert.com" rel="nofollow">http://www.stockxpert.com</a>; usually, I have a photo credit at the bottom of my posts.  Thanks for asking permission &#8211; you need to purchase the photo yourself and include the appropriate credit for the artist.  Of course, it is nice to also say you found it on Customers Rock!</p>
<p>Thanks!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kelvin Leung</title>
		<link>http://customersrock.wordpress.com/about/#comment-20489</link>
		<dc:creator>Kelvin Leung</dc:creator>
		<pubDate>Mon, 07 Apr 2008 19:03:48 +0000</pubDate>
		<guid isPermaLink="false">#comment-20489</guid>
		<description>Hi Becky,

I found your blog by searching for a &quot;Thank You&quot; picture in google. Your have a wonderful site and I need to spend a lot of time here about customer relationship. 

Can I get a permission to use one of your picture in my blog? It is the one below:

http://customersrock.files.wordpress.com/2007/05/thank-you.jpg

If not, that&#039;s ok. I appreciate your time:)
Kelvin Leung
blog.lkcphotography.com</description>
		<content:encoded><![CDATA[<p>Hi Becky,</p>
<p>I found your blog by searching for a &#8220;Thank You&#8221; picture in google. Your have a wonderful site and I need to spend a lot of time here about customer relationship. </p>
<p>Can I get a permission to use one of your picture in my blog? It is the one below:</p>
<p><a href="http://customersrock.files.wordpress.com/2007/05/thank-you.jpg" rel="nofollow">http://customersrock.files.wordpress.com/2007/05/thank-you.jpg</a></p>
<p>If not, that&#8217;s ok. I appreciate your time:)<br />
Kelvin Leung<br />
blog.lkcphotography.com</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Marc</title>
		<link>http://customersrock.wordpress.com/about/#comment-20204</link>
		<dc:creator>Marc</dc:creator>
		<pubDate>Wed, 27 Feb 2008 13:57:18 +0000</pubDate>
		<guid isPermaLink="false">#comment-20204</guid>
		<description>Hi Becky,

exceptional blog! Loved reading your customer service stories and the feedback by other customer centrics. Working in an IT service environment it is very easy to lose track of who your customers actually are. Especially, when working on internal projects! But being involved in CRM systems at the moment and articles such as yours have certainly helped me refocus.

It&#039;s astounding that one of the most common themes is the focus on honesty and politeness, things that really should not need any special mention! I commend you for that!

Keep it up, I have you bookmarked now!
Marc</description>
		<content:encoded><![CDATA[<p>Hi Becky,</p>
<p>exceptional blog! Loved reading your customer service stories and the feedback by other customer centrics. Working in an IT service environment it is very easy to lose track of who your customers actually are. Especially, when working on internal projects! But being involved in CRM systems at the moment and articles such as yours have certainly helped me refocus.</p>
<p>It&#8217;s astounding that one of the most common themes is the focus on honesty and politeness, things that really should not need any special mention! I commend you for that!</p>
<p>Keep it up, I have you bookmarked now!<br />
Marc</p>
]]></content:encoded>
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	<item>
		<title>By: Starbucks - The Way I See It - Part 1 &#171; NextUp</title>
		<link>http://customersrock.wordpress.com/about/#comment-20131</link>
		<dc:creator>Starbucks - The Way I See It - Part 1 &#171; NextUp</dc:creator>
		<pubDate>Tue, 19 Feb 2008 05:26:08 +0000</pubDate>
		<guid isPermaLink="false">#comment-20131</guid>
		<description>[...] Nearly a year after John Moore issued his &#8220;What Must Starbucks Do?&#8221; manifesto,  Becky Carroll and Jay Ehret have started working on their own Starbucks project. Over the next year, they are [...]</description>
		<content:encoded><![CDATA[<p>[...] Nearly a year after John Moore issued his &#8220;What Must Starbucks Do?&#8221; manifesto,  Becky Carroll and Jay Ehret have started working on their own Starbucks project. Over the next year, they are [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Brandon</title>
		<link>http://customersrock.wordpress.com/about/#comment-19881</link>
		<dc:creator>Brandon</dc:creator>
		<pubDate>Fri, 18 Jan 2008 07:07:43 +0000</pubDate>
		<guid isPermaLink="false">#comment-19881</guid>
		<description>Hi Becky - 

I posted on your site, but was using my wife&#039;s computer. So, it showed up as her (Granola Babies).  :)  Hope that&#039;s OK.  I logged her out, so hopefully this shows up as me.

As always, all the best - like Customers, your site rocks!

- Brandon</description>
		<content:encoded><![CDATA[<p>Hi Becky &#8211; </p>
<p>I posted on your site, but was using my wife&#8217;s computer. So, it showed up as her (Granola Babies).  <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   Hope that&#8217;s OK.  I logged her out, so hopefully this shows up as me.</p>
<p>As always, all the best &#8211; like Customers, your site rocks!</p>
<p>- Brandon</p>
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