Customers Rock!

A blog about customers, their experiences, and how businesses can make sure their customer experiences rock!

Customers Rock! on the Radio

Posted by Becky Carroll on March 29, 2007

bigbizshow.jpgIf you listen to talk radio, you might have heard my voice yesterday afternoon on the Big Biz Show, carried on radio networks such as Business Talk Radio, World Talk Radio, and MoneyWatch.  I had the opportunity to be interviewed by Bob “Sully” Sullivan and Russ “T” Nailz (Russ Stolnack) on customer relationships.  It was a lot of fun, as these two gentlemen are serious about business but make it entertaining (as you can probably tell from the picture above).   Thanks, guys!!

If you missed the show, it was a good one!  We discussed the mismatch between budget spend on prospecting vs keeping customers, customer service (good and bad), and why companies need to monitor the internet and blogosphere (among other things). 

If you are a regular listener of the show and found my blog, welcome!  Please leave me a comment and let me know you came by to visit.

To hear the laughter and fun for yourself, you can listen to the archived podcast by clicking on this link: March 28, 2007 show archive.  (Sorry I can’t put the podcast on my blog, but limits the types of files I can include!)  I am featured as the first guest.  If you have trouble with that link, use this link to get to the Big Biz Show on Business Talk Radio, click on Show Archives/Podcasts, and open the 3/28 podcast in a new window.  While you are there, find out which local radio station airs this program, and tune in daily to hear Sully and Russ “T”.  You’ll be glad you did!

Let me know what you think!

Update 5/4/07: Apparently, archives don’t stay on their site for very long, so you will just have to listen another time for me! 


6 Responses to “Customers Rock! on the Radio”

  1. Wow, you’re famous!!

  2. Nearly!

  3. Very impressive, Becky!

  4. Thanks, CB!

  5. Great interview, Becky! It was good to finally hear your voice! That is one lively pair of hosts you had to contend with!

  6. Thanks, Steve! Yes, they are a lively bunch, and it was a blast. I was also a great way for their business audience to start thinking about a strategy (or lack of one) for existing customers.

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