Customers Rock!

A blog about customers, their experiences, and how businesses can make sure their customer experiences rock!

A Conversation About The Conversation Age

Posted by Becky Carroll on April 20, 2007

conversation.jpgA few weeks ago, I laid out an invitation here to join us in contributing to an e-book.  The Conversation Age is the brainchild of Drew McLellan and Gavin Heaton.  All proceeds from the e-book will go to the charity Variety Children’s Charity.  There are now well over 100 authors contributing their chapter (up to 400 words) to the project.  My chapter will be on Customer Language.

Here is the list of authors with their links.  I am in good company.  This should be a rockin’ e-book!

Gavin Heaton
Drew McLellan
Valeria Maltoni
Emily Reed
Katie Chatfield
Greg Verdino
Mack Collier
Lewis Green
Ann Handley
Mike Sansone
Paul McEnany
Roger von Oech
Anna Farmery
David Armano
Bob Glaza
Mark Goren
Matt Dickman
Scott Monty
Richard Huntington
Cam Beck
David Reich
Mindblob (Luc)
Sean Howard
Tim Jackson
Patrick Schaber
Roberta Rosenberg
Uwe Hook
Tony D. Clark
Todd Andrlik
Toby Bloomberg
Steve Woodruff
Steve Bannister
Steve Roesler
Stanley Johnson
Spike Jones
Nathan Snell
Simon Payn
Ryan Rasmussen
Ron Shevlin
Roger Anderson
Bob Hruzek
Rishi Desai
Phil Gerbyshak
Peter Corbett
Pete Deutschman
Nick Rice
Nick Wright
Mitch Joel
Michael Morton
Mark Earls
Mark Blair
Mario Vellandi
Lori Magno
Kristin Gorski
Krishna De
Kris Hoet
Kofl Annan
Kimberly Dawn Wells
Karl Long
Julie Fleischer
Jordan Behan
John La Grou
Joe Raasch
Jim Kukral
Jessica Hagy
Janet Green
Jamey Shiels
Dr. Graham Hill
Gia Facchini
Geert Desager
Gaurav Mishra
Gary Schoeniger
Gareth Kay
Faris Yakob
Emily Clasper
Ed Cotton
Dustin Jacobsen
Tom Clifford
David Pollinchock
David Koopmans
David Brazeal
David Berkowitz
Carolyn Manning
Craig Wilson
Cord Silverstein
Connie Reece
Colin McKay
Chris Newlan
Chris Corrigan
Cedric Giorgi
Brian Reich
Becky Carroll
Arun Rajagopal
Andy Nulman
Amy Jussel
AJ James
Kim Klaver
Sandy Renshaw
Susan Bird
Ryan Barrett
Troy Worman


15 Responses to “A Conversation About The Conversation Age”

  1. Congratulations on getting in on the conversation. I’m kicking myself for not responding when I first heard about this and now the book is closed. Oh well, guess the early blogger gets the post. Holding out for the sequel.


  2. I’m terrified now… how about you?

    This is going to be something really special and unique- I’m so pleased to be a part of it.

  3. Becky, I think this is a brilliant idea! Glad to know I’m in such great company. Looking forward to reading everyone else’s contributions.

  4. Doug, sorry you won’t be joining us this time, but I am sure we could do something again! You would make a great contribution!

    Tim, I don’t think terrified is the right word, but I would love to see some of the other topics so I know where mine fits in… what are you guys writing about?

    Robert, thanks for your kind words. I look forward to seeing the finished product as well!

  5. Becky, I can’t wait for the final product! What a fabulous list of contributors, too. I thought I had gotten in before the deadline, but it looks like I didn’t. Next time.

  6. Thanks, always good posts on your blog!

  7. Jim Kukral said

    See, already this is good because I found this blog 🙂 Great stuff. I’m looking forward to sharing pages 🙂

  8. C.B., thanks for your comment. I am sure we can get you in next time! Spread the word on the e-book for us. 🙂

    Jim, so glad you came! I found yours, too, so this is a great exercise. I am looking forward to seeing what you will share.

    • jacqueline BITIU said

      Hello Becky
      I am a french painter. I would realise a paint inspiring of a part of image named conversaiton publishing at the beginning of your article.
      Thank you for repLY

  9. Toby said

    Becky – After seeing the list of impressive bloggers, and knowing that there are great writers who like Doug and C.B, who didn’t click fast enough, my thoughts mirror Tim’s! I’m sure it will be an exciting read and am honored to be a part.

  10. Yes, I agree, Toby, it will be an exciting read! The list is full of so many smart people, I also feel honored to be a part of it.

  11. […] is almost here!  Next week, on Monday, July 16th, we will see the launch of Age of Conversation.  Back in April, I signed on with Drew McLellan and Gavin Heaton to co-author this book (one chapter), along with […]

  12. […] […]

  13. @chels I know what you mean, its hard to find good help these days. People now days just don’t have the work ethic they used to have. I mean consider whoever wrote this post, they must have been working hard to write that good and it took a good bit of their time I am sure. I work with people who couldn’t write like this if they tried, and getting them to try is hard enough as it is.

  14. christye said


    A Conversation About The Conversation Age « Customers Rock!

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